I'm a detail-oriented Software Developer with a Bachelor of Science in Information Technology (Computer Science major) and 2 years of hands-on experience in developing, maintaining, and supporting enterprise-level applications in a government environment. Proficient in the Software Development Life Cycle (SDLC) and Agile methodologies, full-stack development with a strong focus in C#, ASP.NET Core, SQL Server, JavaScript and modern web technologies. I'm a strong logical thinker. I'm passionate about building scalable, secure, and user-friendly solutions while continuously improving my technical depth. I have proven track record in providing Level 1 & 2 technical support, resolving complex system issues, and automating business processes to enhance operational efficiency.
Bachelor of Science in Information Technology, majoring in Computer Science and
Business Management
University of the Free State, Bloemfontein, FS
Completed: 2022
Grade 12 (Matric)
Kgolagano Secondary School, Viljoenskroon, FS
Completed: 2017
Applications Development and Management Intern - Department of Higher Education and
Training, Pretoria, GP
December 2023 - December 2025
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Software Development: Designed and maintained internal web applications using C#, ASP.NET Core and JavaScript, ensuring adherence to SDLC guidelines and secure coding practices.
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Database Management: Optimized SQL Server Database solutions and wrote T-SQL queries to improve data reliability and system performance.
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Technical Support: Provided Level 1 & 2 application and technical support, managing the full incident lifecycle and performing root cause analysis to maintain 99%+ service availability.
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Automation: Integrated Power Automate workflows to streamline internal business processes and reduce manual administrative tasks.
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Systems Administration: Managed user onboarding and access control via Active Directory and the Employee Management System (SMARThet).
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Collaboration: Actively participated in Agile ceremonies, contributing to requirements gathering, UAT Testing and production deployments.
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Documentation: Authored technical documentation and user training materials to facilitate and improve system adoption.
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Infrastructure & Network Troubleshooting: Managed the end-to-end installation and configuration of hardware peripherals while resolving LAN, Wi-Fi, and VPN connectivity issues to ensure uninterrupted office operations.
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Quality Assurance & Code Review: Conducted systematic debugging and code reviews using Visual Studio and SSMS, while supporting User Acceptance Testing (UAT) to validate that new features met all business requirements before deployment.
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System Reliability & Asset Management: Maintained high system uptime through routine server optimization and meticulous IT asset inventory management, ensuring all equipment remained compliant with departmental standards.
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Provided after-hours and on-call support during critical system incidents to ensure continuity of service.