I'm a detail-oriented IT graduate and Software Developer with a Bachelor of Science in Information Technology (Computer Science) and 2 years of hands-on experience in application development, application support, and Level 1 & 2 technical support within a large government environment. I'm experienced in designing, developing, maintaining, and troubleshooting ASP.NET Core MVC and Web API applications using C#, SQL Server, JavaScript, and the Microsoft Power Platform. I have a strong background in SDLC, Agile methodologies, incident and problem management, and role-based access systems. I have proven ability to perform root cause analysis, maintain system availability, and support business-critical applications while delivering reliable end-user support. Passionate about building secure, scalable, and user-friendly solutions, with a strong commitment to continuous learning and technical growth.
Bachelor of Science in Information Technology, majoring in Computer Science and
Business Management
University of the Free State, Bloemfontein, FS
Completed: 2022
Grade 12 (Matric)
Kgolagano Secondary School, Viljoenskroon, FS
Completed: 2017
Applications Development and Management Intern - Department of Higher Education and
Training, Pretoria, GP
December 2023 - December 2025
-
Designed, developed, maintained, and supported internal web applications using C#, ASP.NET Core MVC, Web APIs, JavaScript, SQL Server, and Microsoft Power Platform, contributing across the full Software Development Life Cycle (SDLC).
-
Collaborated within an Agile environment, participating in requirements gathering, sprint planning, testing, deployment, and post-deployment support.
-
Implemented, optimized, and maintained SQL Server databases, improving data reliability, integrity, and query performance.
-
Performed application troubleshooting and root cause analysis by analyzing SQL queries, application logs, and system behaviour to resolve business-critical issues efficiently.
-
Provided Level 1 & 2 technical and application support, managing the full incident and problem management lifecycle, ensuring timely resolution and accurate documentation.
-
Managed user onboarding, offboarding, and access control across systems, including Active Directory, internal applications, and the Employee Management System (SMARThet).
-
Built, maintained, and supported SharePoint-based departmental websites, ensuring usability, accessibility, and alignment with business requirements.
-
Assisted in integrating and supporting automation workflows using Power Automate, streamlining internal business processes.
-
Conducted debugging, validation, code reviews, and routine maintenance using Visual Studio, SSMS, and related tools.
-
Executed scheduled system maintenance, including software updates, patch management, and basic server and infrastructure support to ensure system availability and stability.
-
Supported desktop, hardware, and network-related issues (LAN/WAN/Wi-Fi), including asset provisioning, inventory management, and device configuration.
-
Created and maintained technical documentation, knowledge base articles, and user training materials to improve system adoption and enable self-service.
-
Provided after-hours and on-call support during critical system incidents to ensure continuity of service.